We service all of North New Jersey area and will travel farther, when requested, at additional expense. For major repairs, regulation, or rebuilding, the parts, action, or entire piano need to be shipped to our shop, therefore distance is not a factor.
All services are performed in a friendly, professional manner. Appointments are made within one hour intervals. For example, arrival for an 11:00 AM appointment would be expected between 11:00 and 12:00. If running later, you would receive a phone call. If arriving earlier, we would wait.
Materials used for repairs are always at least industry standard and are equal to or exceed the origional standard employed during the manufacture of the instrument.
Whenever an appointment is made, you can expect that the tuner/technician will discuss any possible repairs that may be necessary with you, always keeping in mind the instrument's use and value.
Servicing your piano is not a daily or weekly event, therefore, for your convenience, clients automatically receive our Reminder Service. Periodically, based upon your piano's needs, reminders are sent to bring your attention to your piano's service. This is in the form of a postcard through the regular mail. You may also elect to have an email reminder sent to you. Only upon your specific request, a phone call can be made for this purpose.
Basic tuning service can also be purchased via Contract. The cost per visit/tuning is discounted and we will phone you to schedule each service.
Appointments for appraisals or estimates may be scheduled at your convenience. Formal appraisals for insurance purposes, donations, etc., are available upon request. It is also often wise to have a piano appraised prior purchasing it by an independant piano expert. We will thoroughly examine the instrument and provide a detailed description of its condition and approximate value, and provide an estimate of any necessary repairs.
Maintaining your piano does not have to be a chore, we will periodically bring your attention to its regular maintenance. It is this regular maintenance which will keep your musical instrument sounding beautiful and attract the player, whether a young student or an accomplished artist, to the piano. It is also regular maintenance which will protect this major investment for you, your children and even your grandchildren to enjoy.
Most manufacturers recommend basic service up to four times a year. While this is certainly true during the first few years of its life, most pianos don't demand this in later years. Twice a year is adequate for most instruments. The exceptions being the pianist with a very demanding ear, a piano in need of more extensive repairs, or a climate less conducive to the instrument's overall stability.
The instrument should be placed away from doors and windows which are frequently opened, away from direct sunlight and any heating or air conditioning source. Relatively constant temperature, 68 degrees, and humidity, 45 percent, provides an excellent environment for the piano.